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Guide for Library users Guide for Library users

With Doncaster Libraries Online you can:

  • Log in and view all items you have on loan, renew any items, view your loan history, reserve items and much more.
  • Search for titles in the catalogue by entering a search term in the search box at the top of the page or by using Advanced Search.
  • Search the catalogue and filter hits to find precisely what you are looking for. 
     
  • You can then limit or expand your searches using the many options provided.

On the way you will find lots of exciting suggestions that will give you the inspiration to read, listen to and watch things you may not have thought of yourself. You can also join in discussions on the forums, provide readings tips, make recommendations and write reviews.

To make full use of these services please first update your account by entering your library borrower details in the login box on the right of the screen.  If you are not already a member you can use the e-form on the joining and membership page using this 
link

Look out for our high quality information services in the 
A - Z eResources, and download e-books any time of day on to a wide range of mobile devices (or your home PC or Mac). All free of charge to library members.

Reserve yourself a computer in a library using our PC Booking system

Libraries are also a good place to:

Get support looking for a 
job and preparing for employment

Find out more about courses in your area, and develop your skills. Some courses take place in libraries: search the 
library events calendar.

A Guide for Library Members 

How do I join the library?

What can I borrow?

How do I borrow?

What is the loan period?

How much does it cost?

What if I lose my library card?

What information is held about me on the computer?

How can I check my library record?

How do I find out what you have in stock?

How to reserve/request items

What are the opening hours?

What other services do you provide?

Doncaster Council’s Commitment to Library Services

How do I join the library?

Fill in an application form and hand it to a member of staff together with proof of your name and address. Forms can be downloaded from the Joining the Library page. 

You can also join online by completing our e-form, this online membership is temporary and will last for 3 months. For full membership you will need to visit your local library and convert the temporary membership in to a full membership to receive a library card.

What can I borrow?

Adults: 20 books, 8 audio items and 6 DVDs.

Children under 16: 12 books, 6 storytapes, 2 videos or 2 DVDs.

How do I borrow?

Items can be borrowed from and returned to any Doncaster Public Library.

Just present your library card and items for loan at the counter.

What is the loan period?

Books, books on tape or CD and music CDs are loaned for 3 weeks; children's videos, standard DVDs, Premium DVDs and Blu-Ray DVDs are loaned for 1 week.

Loan periods can be extended providing the items are not requested by another borrower.

Renew items on loan in person or by telephone, e-mailor via the login box on this page.

Fines may be payable on items returned late and most borrowers pay a standard charge for any overdue reminders.

Please note that the renewal of CDs, DVDs or Spoken Word incurs a fee which will be the same as the loan charge made when the item was borrowed. This charge will be added to your membership record.

How much does it cost?

Books are Free to loan, charges apply to most spoken word, audio and visual items. Please visit the following page for further details:  Library Fees and Charges

Reservation charges apply.

What if I lose my library card?

Report a lost card immediately to any Doncaster public Library. You will be issued with a replacement though a charge may be made.

You are responsible for Library materials borrowed on your card, including payment for loss or damage and fees and charges incurred.

You should not allow anyone to use your library card.

What information is held about me on the computer?

Information provided by you on the membership application is added to the computer system and the Data Protection Act ensures that this is treated as confidential.

How can I check my library record?

If you wish to check your library record yourself you will need to access it online.  Internet access is available in all libraries.  The access is free for the first two hours then costs £1.00 per hour or part thereafter (this charge excludes under 16's or exempt borrowers). Charges apply to guest members.

You will need your library card and a Personal Identification Number (PIN) - please ask a member of staff if you are not sure of your PIN number.

How do I find out what you have in stock?

You can check the library catalogue via the library website on your home PC or any Doncaster Library computer. Staff will be happy to help with this and we may be able to obtain items not in stock. Reservation charges apply.

How to reserve/request items

Members of the Library Service can reserve/request any item that is not immediately available. If the title is not in stock within Doncaster Libraries, every effort will be made to obtain a copy either by purchase or by borrowing from another library.

There is a reservation charge of 20p for each standard reservation for adult and internet plus members. If the book is obtained from another Library Service, (Inter Library Loan) the charge will be £5.20 or the actual cost if it is higher. Requests can also be placed for other items such as DVDs.

The service is also available online through the link to the Library Catalogue using the following link: Library Catalogue Online - In this case you will need your library card number and PIN (Personal Identification Number). Please ask a member of staff if you do not have a PIN.

What are the opening hours?

Opening times vary between libraries. 

The times for each library are listed in their entry on this website, which can be checked using the following link: Find your local library

What other services do you provide?

Internet Access is available at all libraries free of charge for the first two hours, then at a cost of £1.00 per hour or part thereafter. (This excludes under 16's or exempt borrowers). Charges apply to guest membersAccess is also available to do word processing, spreadsheets, document scanner, Theory Test CD-ROM etc. Sessions can be booked in advance.

Many libraries provide photocopying, fax, newspapers, meeting rooms, local history, community information, readers groups, courses, events and activities, with additional services at some libraries such as Recycling Site permits.

Doncaster Council’s Commitment to Library Services

Doncaster Libraries have produced several documents to inform the public about our Libraries Pledge, Mission and Vision and Libraries and Heritage Services Plan. The documents are all available below.

 Doncaster Libraries Pledge

 Doncaster Libraries Mission & Vision

 Libraries and Heritage Service Plan

 Tel 01302 734315 | Text: 71006 | Email:centrallibrary@doncaster.gov.uk                                         | speech enable | help        

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